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Outrage Assessment Worksheet

This tool is a guide for people wanting to determine the potential level of 'outrage' risk and is based on Peter Sandman's 12 outrage factors. The tool is a guide only and is best completed with a few people to canvass a range of potential scores. | DOWNLOAD (568Kb)

Guide to Strategic Planning

Strategic planning sounds easy and in truth it can be. The following guide shares some of our most tried and tested approaches. | DOWNLOAD (738Kb)