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Strategies for Dealing with Opposition and Outrage in Public Participation - ONLINE - IAP2 certifiedDates: Wednesday 29th July 2020 & Friday 31st July 2020
Time: 9:00am - 3:30pm WST Cost: $880 inc GST Format: Online - Live and interactive Facilitated by: Joel Levin This two day course is for people wanting a practical understanding of what triggers outrage in community engagement, how to assess for it, plan it and manage it. Peter Sandman, internationally acclaimed risk communication/outrage management specialist, has joined forces with the (IAP2) to develop a workshop that will: • Demonstrate the difference between traditional ‘risk’ assessment and an ‘outrage’ assessment • Understand outrage, its drivers and how to conduct an outrage risk assessment • Identify practical strategies for dealing with emotion and outrage in public participation settings • Practice these strategies and apply them to current or planned engagement programs • Utilise a stakeholder assessment tool that define individual drivers and responses • Explore ‘in-room’ strategies for managing outrage Click here to download the flyer Register below. Pay now via credit card or optionally pay on receipt of invoice. If booking for a group be sure to input the number of people you are registering for in STEP ONE of the booking form. |