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Register here

Strategies for Dealing with Opposition and Outrage in Public Participation - ONLINE - IAP2 certified

Dates: Wednesday 29th July 2020 & Friday 31st July 2020
Time: 9:00am - 3:30pm WST
Cost: $880 inc GST
Format: Online - Live and interactive
Facilitated by: Joel Levin
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This two day course is for people wanting a practical understanding of what triggers outrage in community engagement, how to assess for it, plan it and manage it.
Peter Sandman, internationally acclaimed risk communication/outrage management specialist, has joined forces with the (IAP2) to develop a workshop that will:

• Demonstrate the difference between traditional ‘risk’ assessment and an ‘outrage’ assessment
• Understand outrage, its drivers and how to conduct an outrage risk assessment
• Identify practical strategies for dealing with emotion and outrage in public participation settings
• Practice these strategies and apply them to current or planned engagement programs
• Utilise a stakeholder assessment tool that define individual drivers and responses
• Explore ‘in-room’ strategies for managing outrage

Click here to download the flyer
Register below. Pay now via credit card or optionally pay on receipt of invoice.

If booking for a group be sure to input the number of people you are registering for in STEP ONE of the booking form.


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Register here
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PO Box 2031 
Yokine South, Western Australia 6060

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+61 8 9443 9474 
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ABN: 377 266 15805
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