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About Us

Aha! Consulting is a boutique consulting firm, delivering quality consulting services since 2004. With clients from around Australia and overseas, Aha! Consulting works cross multiple sectors bringing their knowhow about what makes people, organisations, and community’s work.

Lead by Managing Director

Joel Levin and drawing on a diverse team, our clients are at the heart of our business. Our time, commitment and focus is providing services that are tailored to meet your needs.

Our expertise is in engagement & facilitation has been applied to strategy, policy, infrastructure, health, community services and more. We improve the quality of outcomes by bringing the diversity of voices to the table in a way that is inclusive and generative. 

Our ability to work across a range of contexts has seen our company grow and now service all tiers of government, the resources sector, major infrastructure projects, health, disability, human services, emergency services, environment and not-for-profit organisations.


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Joel Levin | Managing Director

Joel Levin is the founder and Managing Director at Aha! Consulting and has over 20 years experience working across a broad range of sectors both in Australia and Internationally.


His organisational, engagement and facilitation skills stem from a background in counselling, training, community work and senior management. Joel was the Senior Training Consultant for the Department of Community Development, focusing on the development of their services and funded not-for-profit services and established the Not-For-Profit Development unit for the WA Council of Social Services. 


Joel is a licensed trainer and board members for the International Association of Public Participation Australasia (IAP2) and the former Co-Chair of the Global Practise Development Committee.  In 2018, Joel was awarded the Distinguished Fellow Award from Leadership WA for outstanding commitment to the organisation and service to the WA community.


In 2015, Joel began working with the United Nations, exploring how they can use the engagement approach to support the implementation of the Sustainable Development Goals. This work led to the establishment of a partnership with IAP2 and the UN, leading to in country work across Asia-Pacific.

Our Team Read More
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Janelle Easthope  | Senior Consultant

With more than 20 years’ experience working in the WA local government sector, Janelle has an excellent understanding of the internal operations of local government organisations.

Most recently Janelle held a leadership role in community engagement at the City of Bayswater, with a track record in coordinating and supporting community engagement practice, embedding it as a core function in decision making.

Also with previous experience in place management and community development, Janelle has a great understanding of the needs and expectations of both internal and external stakeholders. Janelle is skilled in identifying and managing risk, and integrating well-planned engagement with coordinated communications.

Janelle has both lead and supported projects across a broad range of fields including strategic land use planning, infrastructure planning, strategy development and participatory budgeting.


Dr Hector Palada | Data Analyst

Hector has a background in psychology and cognitive science. He graduated from the University of Queensland (UQ) with a bachelor’s degree in psychology. Hector is in the final stages of completing his PhD at UQ where he applies mathematical models of decision-making.


Hector has worked on a range of projects with clients including Defence Science Technology Australia, Boeing and Queensland Bariatrics. His skillset includes research and questionnaire design, literature evaluation, exploratory data analysis, statistical and machine learning analyses, data visualisation and interactive dashboard development. Hector also has strong programming experience which he uses to streamline data processing and analysis.


Hector values conveying data in a meaningful, effective, and simple way.

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Nicole Sjardin | OFFICE MANAGER

Nicole is the Office Manager at Aha! Consulting, she helps keep everything running smoothly, keeping all the balls in the air and making sure they land in the right place. 

Nicole has a background in business support and planning, account management, sales, event management and community services, business management, and counselling.  

She is passionate about customer service and good communication and supporting the team out in the field.


Working with Joel reinforces how important people are in an organisation.  His "go gently" way allows consideration of the emotions inherent within any change management and how to communicate your message so it can be consistently understood.


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