Training Course Menu
Training courses draw on either over 20+ years of experience or is content delivered under license from IAP2.
All courses are presented using our unique blend of interactive learning and deep insight into how people tick and how to work with individuals and groups.

Manage Contemporary Outrage

This one day course explores conflict from the perspective of more pressured and enabled communities, and how to frame the responses from an organisational perspective.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Data Edge

The course focused on strategies for question design and data analysis to help ensure your engagement data is insigthful, ethical and robust.
Duration
Delivery
3/4 day
Face-to-face
Online Classroom

Data Management For Engagement

Learn the practical steps for effective data collection design, data managment, analysis and reporting.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Navigating Conflict

This ONE-DAY course is for those who face conflict on the front line. The course equips people to be resourceful, respectful and resilient as they navigate their way through the conflict.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Innovative Thinking

Innovation and thinking outside the box are easy to say but can be hard to do.
Duration
Delivery
Full day
Half-day
Two hours
Face-to-face
Online Classroom

Engagement Edge

This course is useful for those needing to better understand the why and how of engagement who want to build their confidence with the key steps of engagement
design.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Essentials of Engagement

This course is the pre-requisite for the IAP2 Australasia Certificate of Engagement.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Evaluate Engagement

This course provides tools, knowledge and the opportunity to review the approach you are currently using.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Design and Plan Engagement

This course delves into the detailed requirements of planning a successful engagement process.
Duration
Delivery
Two full days
Face-to-face
Online Classroom

Facing Conflict

This course explores the very risk factor that community members fear – Change.
Duration
Delivery
Full day
Face-to-face
Online Classroom

Apply Engagement Methods

This course challenges you to assess the appropriate method(s) to achieve your outcomes.
Duration
Delivery
Two full days
Face-to-face
Online Classroom

Online Facilitation

Online meetings and learning can benefit from the application of a facilitation approach as much as face to face sessions can.
Duration
Delivery
Full day
Half-day
Two Half-days
Two hours
Online Classroom

Designing Evaluation

With the increasing professionalisation of the engagement field, evaluation is fast becoming essential to have in the toolbox.
Duration
Delivery
Full day
Half-day
Face-to-face
Online Classroom

Embedding Engagement

Engagement is no longer an ‘add on’ or ‘nice to do’ activity for many organisations, yet the systems and decision making process often struggle to integrate thinking about engagement.
Duration
Delivery
Full day
Half-day
Two hours
Face-to-face
Online Classroom

Taste of Engagement

This course is designed to give busy people what they need to understand the purpose of community engagement, what quality looks like and how to make the most of the investment in engagement.
Duration
Delivery
Full day
Half-day
Two hours
Face-to-face
Online Classroom

Personal Resilience

Our capacity to engage communities, organisations or teams is directly impacted by our own resilience and sense of wellbeing. This course supports people to navigate and ...
Duration
Delivery
Half-day
Two hours
Face-to-face
Online Classroom

Facilitators ToolKit

Are you ready to walk into a room full of people with varying views, opinions and emotions regardless of the topic under discussion?
Duration
Delivery
Full day
Face-to-face
Online Classroom

Change Management

Change is natural, change is a constant, yet change can be one of the hardest things individuals, organisations and communities face.
Duration
Delivery
Full day
Half-day
Two hours
Face-to-face
Online Classroom

Conflict and Engagement

Whether you are driving a major infrastructure project or managing change within an organisation, this course will help you understand ...
Duration
Delivery
Full day
Face-to-face
Online Classroom

Facilitators Edge

So you know the difference between world café and station rounds, and you’ve seen your fair share of butcher paper, but how do you take your facilitation deeper?
Duration
Delivery
Full day
Face-to-face
Online Classroom



