Training

Wherever there is engagement, there is usually change and or impacts. And wherever there is change or impacts, there is the potential for conflict.
The staff who represent the organisation and/or facilitate groups where conflict is present, need the personal skills to navigate these challenging settings.
The behaviours that surround conflict are designed to disturb and disrupt; this course helps participants to explore the theory, its application and how to become more resourceful and resilient when working in settings where there is conflict.

Innovation and thinking outside the box are easy to say but can be hard to do.

As organisations are expected to engage more
with their stakeholders, it's crucial to avoid common engagement pitfalls. This ONE-DAY course delves into how to avoid these pitfalls and explores the edge that engagement can offer the organisation, community and stakeholders.
This course is useful for those needing to better understand the why and how of engagement who want to build their confidence with the key steps of engagement
design.

This course is the pre-requisite for the IAP2 Australasia Certificate in Engagement.

This course provides tools, knowledge and the opportunity to review the approach you are currently using.

This course delves into the detailed requirements of planning a successful engagement process.

This course explores the very risk factor that community members fear – Change.

This course challenges you to assess the appropriate method(s) to achieve your outcomes.

Online meetings and learning can benefit from the application of a facilitation approach as much as face to face sessions can.

With the increasing professionalisation of the engagement field, evaluation is fast becoming essential to have in the toolbox.

Engagement is no longer an ‘add on’ or ‘nice to do’ activity for many organisations, yet the systems and decision making process often struggle to integrate thinking about engagement.

This course is designed to give busy people what they need to understand the purpose of community engagement, what quality looks like and how to make the most of the investment in engagement.

Our capacity to engage communities, organisations or teams is directly impacted by our own resilience and sense of wellbeing. This course supports people to navigate and ...

Are you ready to walk into a room full of people with varying views, opinions and emotions regardless of the topic under discussion?

Change is natural, change is a constant, yet change can be one of the hardest things individuals, organisations and communities face.

Whether you are driving a major infrastructure project or managing change within an organisation, this course will help you understand ...

So you know the difference between world café and station rounds, and you’ve seen your fair share of butcher paper, but how do you take your facilitation deeper?