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Conflict and Engagement

Conflict and Engagement

Conflict and Engagement



  • Full day

Delivery Mode

  • Face-to-face

  • Online Classroom

Course Options

  • Public

  • In-house

Upcoming Dates

Please contact us for upcoming dates or enquires about in-house training.

About the Course

Whether you are driving a major infrastructure project or managing change within an organisation, this course will help you understand what triggers emotion in people, how it affects groups and if you can respond in a way that is constructive.


  • C-level executives

  • Stakeholder and community managers

  • Stakeholder and community engagement officers

  • Change managers

  • Project managers

  • Project coordinators

  • Strategic communications managers

  • Communications officers

  • Elected officials

Learning Outcomes

  • Identify triggers for emotional reactions

  • Explore the impact reactions have on groups and how to minimise these

  • Build resources for your own response to emotional reactions

Your Facilitator

Joel Levin

Joel Levin is the founder and Managing Director at Aha! Consulting. Joel’s interactive approach to training blends theory with the kind of practicality that comes from over 20 years’ experience in across a broad range of sectors both in Australia and Internationally.

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