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Navigating Conflict

Navigating Conflict

Navigating Conflict



  • Full day

Delivery Mode

  • Face-to-face

  • Online Classroom

Course Options

  • Public

  • In-house

Upcoming Dates

Please contact us for upcoming dates or enquires about in-house training.

About the Course

This ONE-DAY course is for those who face conflict on the front line. The course equips people to be resourceful, respectful and resilient as they navigate their way through the conflict.


  • C-level executives

  • Stakeholder and community managers

  • Stakeholder and community engagement officers

  • Change managers

  • Project managers

  • Project coordinators

  • Strategic communications managers

  • Communications officers

  • Elected officials

Learning Outcomes

  • Understand the driver of conflict Identify common responses to conflict triggers

  • Explore strategies to de-escalate conflict and how to apply them Increase your resourcefulness in responding to conflict settings

  • Build your personal resilience when dealing with conflict

Your Facilitator

Joel Levin

Joel Levin is the founder and Managing Director at Aha! Consulting. Joel’s interactive approach to training blends theory with the kind of practicality that comes from over 20 years’ experience in across a broad range of sectors both in Australia and Internationally.

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