Articles

Many organisations fear asking more of the community because it loses some control. But what if it is does the opposite?

Community engagement can be treated as 'nice to have' but there are inherent risks in doing this like damaging trust, reputation and quaity

Most organisations do the functional conversation fairly well, But people are also sensing beings, who also perceive through feeling

Groups can tend to get into ‘groupthink’ or ‘follow-the-leader mentality’...how do we change that?

The benefits of engagement are not often realised because organisations wait too late to engage

By dealing with the BIG stuff we miss the small stuff and if that small stuff might actually be the key.