Articles

The scene is familiar. Thirty to fifty community members have been invited to hear an update on a project. The project officer stands up and delivers a fifteen-minute presentation — its background, how wonderful it is, how wonderful it will be, and how the team has the community’s concerns well in hand. The community sits patiently, anxieties bubbling, trying to absorb twelve months of project context in one sitting. (If you’ve read our piece on cognitive load, you’ll recog

There are some fundamentals of group facilitation that people sometimes forget to apply to online environments.

One of the most toxic environments we can set up in consultations is one of ‘right and wrong’.

While it is not uncommon for people to come together in a crisis, something quite remarkable has emerged from the rubble.

In an era of ‘alternative facts’, the most needed commodity on the planet is the hardest to find...

Can there be power in NOT knowing and NOT jumping to a solution. After all “Today’s problems come from yesterday’s solutions”

There are some foundations in facilitation that sit at the core of the facilitators work to consider

‘Talks breaking down’ not because of the content but because of ‘personality’ issues and investments in role, title and being right

Leading teams through change is an issue leaders face on a daily basis. How do you build alingement for a certain direction?

Most organisations do the functional conversation fairly well, But people are also sensing beings, who also perceive through feeling

Groups can tend to get into ‘groupthink’ or ‘follow-the-leader mentality’...how do we change that?

By dealing with the BIG stuff we miss the small stuff and if that small stuff might actually be the key.