Articles

The great COVID transparency is showing us the way we try to seek balance by compartmentalising our lives...those boxes are being broken

While we appreciate the power of apologies on a personal level, organisations get very nervous about the prospect of delivering one.

While we are told that robust debate is what helps new ideas to emerge. Yet this need to battle, misses the power of sensitivity

Community engagement can be treated as 'nice to have' but there are inherent risks in doing this like damaging trust, reputation and quaity

Most organisations do the functional conversation fairly well, But people are also sensing beings, who also perceive through feeling